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Patient & Visitor Amenities in Eau Claire View our visitor guide

As a visitor to Eau Claire, Wisconsin, you may need to know about specific amenities available to you. Choose an item below or scroll to view the complete list.

CaringBridge

Mayo Clinic Health System offers CaringBridge free of charge for patients while at a Mayo Clinic Health System location. A CaringBridge site offers many ways for people to stay connected with loved ones at home and elsewhere during any type of health event.

Patients and their families can post messages, updates and pictures, and loved ones can respond with messages of support and encouragement. The service is confidential, secure and private, and is accessible only to people selected by the patient or loved one. Users have access to multiple privacy settings and can be assured that personal data is protected and will not be sold. Set up a page today.

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Food service

The cafeteria offers numerous options for breakfast, lunch, dinner, snacks and coffee. It's on the lower level of the Wishart Building on the Luther Campus. A selection of freshly brewed coffee is available at The Goat Coffee House on the first floor of the Luther Building on the Luther Campus. Vending machines are located outside the cafeteria.

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Gift shop

The gift shop is a refreshing pause for patients, visitors and staff. Located just inside the Surgery Family Waiting Room on the first floor of the Wishart Building, the gift shop provides unique and meaningful gifts for any occasion.

You can find a variety of items in the shop, including:

  • Cards for all occasions
  • Clothing, jewelry and accessories
  • Fresh floral arrangements
  • Gift bags and more
  • Health and beauty items
  • Home decor
  • Magazines and books
  • Mylar balloons
  • Refreshments and snacks
  • Stamps

Call 715-838-3196 for hours or to purchase a gift and have it delivered directly to a patient's room.

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Hotel accommodations

Hotels in Eau Claire may offer a discount for Mayo Clinic Health System patients and their families. Make sure to inquire about special offers when booking a room. Go to Visit Eau Claire for information on accommodations and attractions in the area.

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Lactation room

Ask any staff member for assistance locating a private space for nursing mothers.

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Language and interpretive services

Visit the Accessibility to Services page for more information.

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Mayo Clinic Store

The Mayo Clinic Store is committed to serving your special healthcare needs by offering a full range of medical supplies and products. Visit the Mayo Clinic Store page to search for a location near you and for information about the products and services offered.

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Parking

Free parking is available on the Luther Campus. The parking ramp at 1221 Whipple St. is free and open to patients and visitors. It is the most convenient parking location for patients coming to the Luther Building. Call boxes are in the parking ramp and in ramp elevator lobbies to request a wheelchair or other assistance.

The parking lot near the Midelfort Building entrance is the most convenient parking location for clinic or pharmacy patients. See the Luther Campus map (PDF) for details.

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Pharmacy

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Room service

With room service dining, you can order food to your hospital room. Menu options may be restricted depending on the diet your healthcare professional approves. Consider food allergies and diabetic restrictions when ordering.

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Support Person Program

When a patient is admitted to any inpatient department, Mayo Clinic Health System asks the patient or family member to identify one support person who will be the primary patient representative to receive information and updates about the patient's condition. This support person also is responsible for communicating these updates to family and friends and acting as the patient's advocate.

Each patient is assigned a security code. To protect the privacy of the patient and allow the nurse to spend the maximum amount of time with the patient, the support person must have this security code to obtain information about the patient.

Consider these tips:

  • Let Mayo Clinic Health System know if you do not want your name and contact information to be given to callers and visitors if they ask for your updated clinical information.
  • Take notes when receiving medical information so you can refer to them when updating family and friends.
  • Ask for information about CaringBridge to post online updates.

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Waiting space

Patients and loved ones have access to a comfortable waiting area with a TV, computer and Wi-Fi, and an outdoor courtyard with seating.

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Wireless internet access

Free wireless internet access is available for your convenience.

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