Urgent Care

Do you need same-day medical attention for an urgent, but not life-threatening, condition? If you're unable to see your primary care provider and need care today at Mayo Clinic Health System, Primary Care on Demand or Urgent Care can help. You also can call our Nurse Line to speak with a nurse about the most appropriate care for your needs. Remember: Call 911 in a serious emergency.

Note that wait times in Urgent Care may be longer than usual during periods of high patient volume.

Find out more about our Urgent Care services:

• Conditions and consultations
• Urgent care specialists
• FAQ
• Urgent Care locations near you
• Urgent Care specialists near you

Conditions and consultations

Our physicians and advanced practice providers develop personalized treatment plans for unexpected minor illnesses and injuries.

Conditions we treat include:

• Allergies
• Cold
• Cold sores
• Coughs and bronchitis
• Earaches
• Ear infections
• Flu
• Laryngitis
• Minor cuts, lacerations and burns
• Pink Eye (conjunctivitis)
• Skin conditions and rashes
• Throat and strep throat
• Sprains, strains and simple fractures
• Urinary tract infections

Conditions or symptoms that cannot be treated in Urgent Care include:

• Broken bones with obvious deformity
• Chest pain or pressure
• Fever in infants less than 3 months old
• Head injuries
• Headaches that are sudden, severe or new
• Loss of consciousness
• Medication overdoses
• Mental health concerns
• Paralysis
• Poisonings
• Seizures
• Severe burns
• Shortness of breath
• Significant abdominal or other pain
• Stroke symptoms, including slurred speech, new headache, facial drooping or arm or leg weakness
• Suicidal ideation
• Traumatic injuries
• Uncontrolled bleeding
• Vaginal bleeding during pregnancy

If you're experiencing any of these symptoms, call 911 or go to the nearest hospital emergency room.

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Urgent care specialists

Our experienced team of urgent care specialists is trained to diagnose and treat a wide range of health issues, such as minor injuries, infections and illnesses.

Our specialists include:

• Physicians
• Nurse practitioners
• Physician assistants

If needed, you will be referred to other specialists for additional care.

Find urgent care specialists near you.

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FAQ

When should I choose urgent care instead of my primary care provider?

Urgent care may be a good option for urgent, but not life‑threatening, health concerns when you’re unable to see your primary care provider. For ongoing health needs, preventive care or chronic condition management, primary care is usually the best place to start.

If you’re unsure where to go, call our Nurse Line to speak with a nurse about the most appropriate care setting for your needs. The nurse may recommend one of these options:

• In-person Urgent Care visit
• Virtual care 24/7 with Primary Care on Demand
• Regular office visit
• Emergency Department visit

Always call 911 in an emergency.

What if I need care today and there isn’t an Urgent care near me or there is a long wait?

If you or a family member has an urgent, non‑emergency health concern and urgent care isn’t nearby or available, Mayo Clinic Health System offers several same‑day care options to help you get the right care at the right time.

For many common illnesses and concerns, Primary Care On Demand is a convenient option that is often available in under 30 minutes. This virtual care service connects you with a Mayo Clinic physician 24/7 using your mobile device and is available evenings, weekends and holidays.

Your care team will have access to the same medical record, helping ensure continuity of care across visits

Why should I consider establishing care with a primary care provider?

A primary care provider plays an important role in your long‑term health. While urgent care is a convenient option for unexpected, non‑emergency illnesses or injuries, it should not replace ongoing care with a primary care provider.

Primary care providers build an ongoing relationship with you and your family and help manage your health over time. A primary care provider may be a physician, physician assistant or nurse practitioner who:

• Evaluates and treats common health concerns
• Provides preventive screenings based on your health and family history
• Helps detect serious diseases and chronic conditions through regular visits
• Refers you to specialists when additional care is needed

If you don’t have a primary care provider, Mayo Clinic Health System can help you find one. Find a primary care provider near you.

What should I expect during my first appointment, and what should I bring?

For your appointment, bring your current prescription information or medical records from non-Mayo Clinic Health System facilities. Complete a medical records release form (PDF) to authorize the transfer of health records from another healthcare facility to us. Visit our Medical Record Forms page for this form and other forms in multiple languages.

What are my payment options, and do you offer financial assistance?

Visit the billing page of your preferred location for information on insurance, billing and payments.

We serve patients in difficult financial circumstances and offer financial assistance to those who have an established need to receive medically necessary services. Learn more about financial assistance options.

Do you have an after-hours number in case of emergency?

Always call 911 in case of an emergency. For after-hours help with other issues, get virtual care 24/7 through the Primary Care On Demand app or review our convenient care options.

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Explore locations or providers near you for details on high-quality urgent care: