Patients & Visitors
- Overview
- About Your Hospital Stay
- Advance Care Planning
- Amenities
- Cafeteria/Food
- Chaplain Services
- Comments and Concerns
- Gift Shop
- Hotel Accommodations
- Medical Records
- New Patients
- Partners in Care
- Patient Rights and Responsibilities
- Patient Safety
- Policies
- Prescription Refills
- Visiting Hours and Guidelines
Recent Blogs
Amenities
The needs of the patients come first here. However, we haven't forgotten the needs of family, friends and loved ones of those in our care. See what we have to offer below.
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ATM/Banking
An ATM is located on the first floor of the hospital by Entrance 3. -
Beds/Cribs
Beds and cribs are available for visitors upon request.
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CaringBridge
We offer CaringBridge, free of charge, for our patients while they are at one of our sites. A CaringBridge site offers many ways for people to stay connected with loved ones back home and elsewhere during any type of health event. It can be created wherever a patient or family member has internet access. Patients and their families can post messages, updates and pictures, and loved ones can respond with messages of support and encouragement. The service is confidential, secure and private and is accessible only to individuals selected by the patient or loved one. Users have access to multiple privacy settings and can be assured that personal data is protected and will not be sold.
To set up a CaringBridge site, patients can visit the following page: caringbridge.org/createwebsite.
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Chaplain Services
Chaplains are available to provide services to our patients and visitors. Visit our Chaplain Services page for more information. -
Coffee Shop/Dining Facilities/Food Services
Visit the Cafeteria page for more information about our coffee shop and dining facilities. -
Escorts
Patients and visitors who wish to be escorted to their vehicle should call the switchboard by dialing 0 from any patient room. -
Gift Shop
The gift shop has something for everyone. Visit our Gift Shop page for more information.
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Healing Garden
A private healing garden is available for visitors and families at the hospital, and is located outside the Andreas Cancer Center. The garden provides a calming space while visiting patients.
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Lactation Rooms
Lactation rooms are available at the hospital for nursing mothers to offer comfort and convenience.
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Language and Interpretive Services
We provide interpreters at no charge to patients. Tell a member of your care team that you will need an interpreter. The interpreters will be available for your clinic or hospital appointments, but cannot assist you outside our facility. -
Mayo Clinic Store
The Mayo Clinic Store is committed to serving your special health care needs by offering a full range of medical supplies and products. Visit The Mayo Clinic Store page for more information about the products and services we offer. -
Newspaper/Magazine/Book Delivery
The Minneapolis Star Tribune and the Mankato Free Press can be purchased in the lobby of the hospital and magazines can be purchased in the Gift Shop. If you would like a book, magazine or newspaper delivered to a room, call Volunteer Services at 507-385-4611. -
Parking
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Pharmacy
An InstyMed machine is available for prescriptions 24 hours a day and is located near the Emergency Department at the hospital. -
Room Service
We care about making your stay with us as comfortable as possible. With "At Your Request" room service dining, you can order and preorder the food you want when you want it. Menu options may be restricted depending on the diet ordered for you by your provider. It's also important to consider any food allergies or diabetic considerations when ordering.
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Sibling Playroom
The sibling playroom, located on the fifth floor of the hospital, is provided for children who are visiting patients with their families. -
Social services
Social workers can help you in multiple ways, including acting as a referral service to community agencies and financial programs, providing you and your family with counseling and support services, and helping you make necessary arrangements for leaving the hospital. -
TTY Devices/Special Needs
TTY device services are available to all patients upon request. Contact your nurse for assistance. -
Vending
Vending machines are located on the first floor by the main elevators (room 1003) or in the outpatient waiting area of the Emergency Department. They are available 24 hours a day. A dollar bill changer and microwave are also available in the vending area next to the main elevators. -
Wireless Internet Access
Free wireless internet access is available for your convenience.