We have a long history of providing care to patients regardless of their ability to pay. Our primary value is "The needs of the patient come first."
We provide services to meet the needs of people who are unable to pay for care. These services include:
We can help you find alternative sources of funding for your medical care. We determine your need for charity care based on financial information and the medical services needed. The financial information includes your individual and family income, assets, employment status, family size and availability of alternative sources of payment.
If you're experiencing financial hardship, please contact Patient Account Services at 1-844-217-9591 (toll-free).
We may ask you to complete a Financial Assistance Application, which will help us evaluate your eligibility for charity care. Note that until your application has been reviewed and approved by our financial counselors, you'll be financially responsible for your medical care. Completing an application may not absolve you of your full financial responsibility with Mayo Clinic Health System. See our Financial Assistance brochure for more information.
Patients determined to be eligible for financial assistance will not be charged more than amounts generally billed to those who have insurance coverage for emergency or other medically necessary care. Eligible patients with insurance coverage will not be personally responsible to pay more than amounts generally billed after all payments by the health insurer have been applied. Read more about the basis for calculating amounts charged.
Please review our policies for detailed information:
Mayo Clinic Health System – Chippewa Valley
Mayo Clinic Health System in Eau Claire
Mayo Clinic Health System – Northland
Mayo Clinic Health System – Oakridge
Mayo Clinic Health System – Red Cedar
Please return the completed Financial Assistance Application and all required information to:
200 First St. SW
Rochester, MN 55905-0001