Care Settings


Each health care visit is different, which is why we offer convenient pediatric care options in various settings. But how do you know what type of care to seek for your child? Read the options below, or call our Nurse Line to get around-the-clock advice from our team of expert and caring registered nurses.

Emergency Department

If your child has a health emergency, then you should come to the Emergency Department (ED). An emergency is when a condition arises that you deem severe, oftentimes a life or death situation. Good examples are a severe allergic reaction, head trauma or a compound fracture — a bone break that protrudes through the skin. 

The ED has resources to effectively diagnose and treat severe life or death situations. Choose the ED if you have immediate worries about your child’s health.

Always call 911 in the event of an emergency.

Urgent Care

If your child has a non-emergent ailment that can’t wait until tomorrow, go to Urgent Care. Specializing in the treatment of minor illness and injury, Urgent Care providers commonly diagnose and treat colds and coughs, ear infections, minor burns and cuts, rashes and other non-life threatening conditions.

Think of Urgent Care as the middle-ground between your primary care provider and the ED. But don’t use Urgent Care simply for convenience — make sure your need is urgent in nature.

Urgent Care doesn’t require an appointment. Walk-ins are welcome. 

Primary Care

Your child’s primary care provider, who may be a pediatrician or family medicine provider, is who you should call to schedule checkups and other non-urgent medical appointments. Remember that your primary care provider knows your children, their medical history and what medications they are on, providing continuity of care.

Call 1-877-412-7575 (toll-free) to schedule an appointment.