Five Star Patient Satisfaction Rating — The Centers for Medicare & Medicaid Services (CMS) added “star ratings” to its Hospital Compare website. Hospitals received ratings of one to five stars – with five stars being the highest score – based on data from the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) patient experience survey.
The Joint Commission
The Joint Commission evaluates and accredits health care organizations and programs in the United States.
The Joint Commission standards set performance expectations that affect the safety and quality of patient care. Its accreditation process evaluates an organization's compliance with these standards and other accreditation requirements.