We do our best to make all our patients and visitors as comfortable as possible, living up to our primary value that "The needs of the patient (and their families) come first." Please see our list of amenities below. If you have any questions on the availability of services, please let us know.
Beds and cribs are available for visitors upon request.
Language services are available to all patients upon request.
Parking is available at all of our Eau Claire locations.
Hospital Parking: Parking in the ramp at 1221 Whipple St. is free and open to patient/visitor parking.
- Ramp parking is most convenient for people coming into the Luther Building.
- Call boxes are located in the parking ramp and in ramp elevator lobbies to request a wheelchair or other assistance.
- The parking lot outside the Midelfort Building entrance is closer for clinic or pharmacy patients.
ATM services are provided for your convenience. ATMs are located in the visitor's waiting area in the Wishart Building.
Mayo Clinic Health System offers CaringBridge, free of charge, for our patients while they are at one of our sites. A CaringBridge site offers many ways for people to stay connected with loved ones back home and elsewhere during any type of health event. It can be created wherever a patient or family member has Internet access. Patients and their families can post messages, updates and pictures, and loved ones can respond with messages of support and encouragement. The service is confidential, secure and private and is accessible only to individuals selected by the patient or loved one. Users have access to multiple privacy settings and can be assured that personal data is protected and will not be sold.
To set up a CaringBridge site, patients can visit the following page: https://www.caringbridge.org/createwebsite.
Chapel/Chaplain Services/Pastoral Care
Chaplains are available to provide services to our patients and visitors. Please visit the Spiritual Care portion of our website for more information.
Dining Facilities/Food Services
The cafeteria offers numerous options for dining and is located in the lower level of the Wishart Building.
Our gift shop offers a variety of gifts, flowers, cards, toys, stuffed animals, magazines, candy and collectibles.
A double flower cooler is filled with cheerful arrangements, dish gardens, plants and bud vases to provide you with an assortment of colors and prices. Our card and stationery area has a card for every occasion including holidays, get well, birthday and baby. Knick-knacks, magazines, books, balloons, candy and notions also are available to cheer patients.
The gift shop is completely staffed by volunteers who enjoy helping you with your shopping needs and delivery to patients and staff. Gift wrapping is free. Phone orders are welcome, and we are happy to deliver gifts and flowers to patients within the hospital. We accept MasterCard and Visa.
Call 715-838-3196 to place a phone order.
Monday – Friday, 8 a.m.-5 p.m.
Sunday, 11 a.m.-3 p.m.
Healing Garden/Quiet Room
The Healing Garden and adjoining quiet room are available for visitors and families and are located next to the Critical Care Unit. These areas provide a calming space while visiting patients.
Health Resource Library
The Health Resource Library is located on the first floor of the Luther Building. There also is a full medical library available on the second floor of the Amalia Building.
Interactive Patient Television System
The interactive patient television system provides patients greater access to information about safety, rights and responsibilities, wellness teaching and more. Patients use a customized wireless remote control or keyboard to view information when it's convenient for them, helping make their stay and their home care safer and more comfortable.
A library is provided for visitors and families and is located on the second floor of the Wishart Building. The hours are 8 a.m. to 4:30 p.m., Monday through Friday.
The Medical Store is located on the first floor of the Midelfort Building, conveniently located off the clinic lobby.
Hours: Monday–Friday, 8:30 a.m.-5 p.m.
- Weight management products
- Maternity supplies
- Orthotic shoes and products
- Health aids
- First aid supplies
The store has an extensive selection of brand name breast pumps, accessories and nursing bras. A certified fitter is on staff to assist you in getting the proper fit. Appointments for fittings can be made by calling 715-838-6368.
Please go to pharmacy.mayoclinichealthsystem.org for locations and more information on our products.
For more information about our pharmacy, please visit our Pharmacy website.
Red wagons are available at the Luther and Clairemont campuses to aid parents of young children. See how they can make your experience more pleasant.
Room service is provided to all patients' rooms. Patients can order room service through their in-room interactive television system. Nursing staff is available to help with any questions/concerns.
For your convenience, vending machines are available in the lower level of the Luther Campus.
Wireless Internet Access
Free wireless Internet access is available for your convenience.