Accessibility to Services

Mayo Clinic Health System in Eau Claire offers many accessibility services for patients needing assistance. These on-campus services are easily accessible and free of charge.

Patient care staff can help you arrange accessibility services. Family and friends are also welcome to assist you with special needs during your visit to Mayo Clinic Health System.

Wheelchairs are available free of charge for use on campus and are located at all main entrances. If you prefer a larger-sized wheelchair, please ask a staff member or volunteer.

Wheelchairs and walkers for off-campus rental
Social Services staff can assist you with obtaining wheelchairs and walkers needed for off-campus use.

Staff members and volunteers are available to transport you to and from appointments, provide directions and answer questions during your visit. This free assistance is offered to patients with visual impairments, those who use wheelchairs and others who have difficulty walking.

Handicapped parking
You may park in any designated handicapped parking stall if you have a state-issued handicapped parking permit or license plate displayed on your vehicle. 
Van-accessible stalls and handicapped stalls are located near the clinic main entrance or hospital parking ramp. Patient drop-off also is available with staff member or volunteer assistance. 

Service for hearing impaired
Qualified sign language interpreters are available at no charge to persons who are deaf or hard of hearing. The MARTI video translator system is available for use as well. Please tell registration staff or scheduler that you will need an interpreter. Volume-controlled telephones, pocket talkers and Telecommunications Devices for the Deaf (TDD) are available for persons who are deaf, hard of hearing or speech impaired. Staff at information desks or your nurses can direct you to these devices.

All buildings have wheelchair-accessible restrooms with signs noting accessibility. All public restrooms are wheelchair accessible.