Financial Assistance Program

Mayo Clinic Health System has a long history of providing care to patients regardless of their ability to pay. Our primary value is "The needs of the patient come first."

Mayo Clinic Health System provides services to meet the needs of people who are unable to pay for care. These services include:

  • Helping people find sources to fund their care, including opportunities to work with outside agencies
  • Using fair and consistent collection practices that are in the best interest of all parties involved
  • Providing individualized payment plans, medical services at reduced rates or at no cost — based on your ability to pay
  • Providing emergency care to stabilize you, regardless of your ability to pay

Mayo Clinic Health System has developed a process for directing people to alternative sources of funding for their medical care. Mayo Clinic Health System determines your need for charity care based on financial information and the medical services needed. The financial information includes your individual and family income, assets, employment status, family size and availability of alternative sources of payment. Read Mayo Clinic's Charity Care Policy for further information.

If you're experiencing financial hardship, please contact Patient Financial Planning at 715-838-6600 or 1-888-838-6193 (toll-free) or arrange to meet with one of our financial counselors to discuss options such as a payment plan or government assistance. Visit our offices in one of the following locations:

Mayo Clinic Health System in Eau Claire
1400 Bellinger St.
P.O. Box 1510
Eau Claire, WI 54702-1510

733 W. Clairemont Ave.
P.O. Box 1510
Eau Claire, WI 54702-1510

Mayo Clinic Health System – Chippewa Valley
1501 Thompson St.
Bloomer, WI 54724

Mayo Clinic Health System – Northland
1222 East Woodland Ave.
Barron, WI 54812

331 South Main St., Suite H
Rice Lake, WI 54868

Mayo Clinic Health System  Oakridge
13025 Eighth St.
Osseo, WI 54758-0070

Mayo Clinic Health System – Red Cedar
2321 Stout Road
Menomonie, WI 54751

Our staff may ask you to complete a Financial Statement form, which will help us evaluate your eligibility for charity care. Note that until your Financial Statement has been reviewed and approved by our financial counselors, you'll be financially responsible for your medical care. Completing a Financial Statement may not absolve you of your full financial responsibility with Mayo Clinic Health System.

Please return the completed Financial Statement form and all required information to:

Patient Account Services
P.O. Box 4105
Eau Claire, WI 54702-9950

Or send to any of the listed locations above.

Financial Statement Form