For Patients

Appointment Line and other Numbers

Appointments for Mayo Clinic Health System in Austin can be made during office hours by calling:

507-433-8758 or 888-609-4065

Other departments and services

Department of Psychiatry and Psychology: 507-433-8758
Fountain Centers of Austin: 507-434-1890
Crime Victim's Resource Center: 507-437-6680 or 24-hour Line 1-800-349-6680
Customer Service/Insurance/Billing: 507-433-8848
Utilization Management: 507-434-1725
Emergency Room: 507-434-1488 or 911 (for emergencies)
Pharmacy: 507-434-1422
Main Operator: 507-433-7351 or 1-888-609-4065
TDD: 507-437-7751

Immediate health care needs

If you have an immediate health care need such as an upper respiratory infection, ear infection, acute skin condition, a minor burn, etc., call your regular health care provider first or see if another clinic provider is available to see you for your same-day needs. For other immediate needs our Urgent Care or Emergency Department is available to assist you. 

Accessibility to Services

We offer many services for patients who need assistance. These on-campus services are easy to access and free of charge.

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Advance Care Planning

Put your wishes into writing regarding preferences for medical treatment should you be unable to speak for yourself.

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To make your stay easier we offer many types of amenities: ATM, language services, dining, chaplain services, private rooms and much more.

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Care Teams

Your team is committed to giving you exactly the care you need, in the most supportive and convenient ways possible.

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Facing Difficult Decisions

Help is available for patients and families who find themselves in situations that demand difficult decisions about the direction of their medical care.

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Easily obtain the Patient Financial Statement form and Release of Information Form, which is also available in Spanish.

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Health Insurance Marketplace

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Medicare Annual Wellness Visits

If you are a recipient of Medicare, you are eligible to take advantage of Annual Wellness Visits.

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Patient Safety

Access to patient safety information will help you make objective choices about your health care options.

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Referrals to Mayo Clinic

Patients may be referred to Mayo Clinic in Rochester for more specialized health care.

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Rights and Responsibilities

View our Patient Bill of Rights, Notice of Nondiscrimination and Notice of Privacy Practices.

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Your Clinic Visit

Do not be afraid to ask questions of your provider. You may find it helpful to write them down beforehand.

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