Kylee Anglemyer, N.P.
Express & Retail Care
As soon as a child is not feeling well, parents begin to think of ways to alleviate symptoms and, ultimately, help their child’s symptoms resolve. Sometimes, this involves a visit to a health care provider. There are quite a few ways this can be accomplished and a number of different options where health care needs can be addressed, including Express Care.
So, when is Express Care the right care for my child?
For children 18 months and older, Express Care is a convenient access clinic that will help address many common illnesses, such as colds, ear infections/ear pain, sore throats, rashes and urinary tract infections for female patients ages 9 and older. Some lab tests offered at Express Care include strep, mono, urine for urinary tract infections and pregnancy, and influenza A and B. Express Care can provide some vaccines, such as flu and tetanus, and will administer TB skin tests.
Express Care providers see patients in the order that they arrive, so no appointment is necessary. This can be a great option for parents who would like to have their sick child evaluated for symptoms without having an appointment. Parents can then bring a sick child into Express Care when it is more convenient for them, such as on a lunch break or after school.
If the Express Care provider feels that a referral to another clinic site is necessary, they often can assist parents in getting an appointment in the appropriate department. For instance, if your child needs more extensive lab work or X-rays to determine if they have a fracture, your child can be referred to Urgent Care and have those concerns addressed that same day.
Express Care is an extension of the Family Medicine Department. Although it is not a substitute for having a primary care provider for you and your family, Express Care can assist patients and families by addressing acute minor illnesses the same day.
When should I seek other care options for my child?
Emergency Department: Life- or limb-threatening types of problems, such as chest pain, shortness of breath or severe injuries should be immediately addressed in the Emergency Department. Remember, call 911 in an emergency.
Urgent Care: Urgent Care can be a convenient option for illnesses and minor injuries that need to be evaluated the same day, such as a broken arm or stitches for minor lacerations. Urgent Care also will evaluate common illnesses. Keep in mind that Urgent Care sees patients ages 6 months and older.
Mayo Clinic Express Care Online: If you’re already a Mayo Clinic Health System patient and have a Patient Online Services account, Mayo Clinic Express Care Online offers quick, convenient care for 14 common conditions to patients ages 18 months through 75 years, unless otherwise noted. A Mayo Clinic provider will review your symptom questionnaire for one of the 14 health conditions to determine appropriate treatment. Connect to the care you need 24/7/365.
Primary Care: Schedule well-child checkups, annual physicals and other non-urgent medical appointments with your primary care provider. Remember, your primary care provider knows your child and his or her medical history, including medications, providing continuity of care.